Please read these Terms and Conditions ("Terms") carefully before accessing, browsing, or using any website, digital platform, application, or service operated by The challenge (Ibadan) Growth circle cooperative investment and credit society Limited, Registration No. 27097 ("Mayana," "we," "us," or "our").
Legally Binding Agreement
By accessing or using any part of our platform or engaging with Mayana in any capacity, you confirm that you have read, understood, and agree to be legally bound by these Terms. If you do not agree, you must not access or use our platform or services.
1. Scope of Application
These Terms apply to all current and future services offered by Mayana to its members, including:
Deposits into your Main Account, a wallet you fund by transfer from your bank account. It is not a bank account.
Member savings products
Loans to members
Withdrawals from your Main Account to a bank account in your name
These Terms apply regardless of whether a particular product or service is specifically described on the platform.
2. Nature of Services
Mayana provides the member services listed in section 1, which may evolve over time. The availability, structure, eligibility criteria, pricing, duration, and specific terms of any service are determined at our sole discretion and may be amended from time to time.
No information on our platform constitutes a binding offer, commitment, approval, or guarantee unless expressly stated in a written agreement executed by all relevant parties.
3. No Offer, No Advice, No Reliance
Important Disclaimer
All information provided by Mayana is for general informational purposes only and does not constitute professional advice.
Nothing on the platform constitutes legal, financial, tax, or accounting advice.
Nothing shall be interpreted as an offer, solicitation, or recommendation to engage in any transaction.
Users must not rely on platform content as a substitute for independent professional advice.
Any transaction or engagement with Mayana shall be governed by separate written agreements where applicable.
4. Eligibility and User Obligations
By using our platform or services, you represent and warrant that:
You are at least 18 years old and have legal capacity under Nigerian law
You are authorised to enter into binding agreements, where acting on behalf of an entity
All information provided to Mayana is accurate, complete, and not misleading
Your use of the platform complies with all applicable laws and regulations in Nigeria
We reserve the right to suspend or deny access where these conditions are not met.
5. Regulatory and Compliance Notice
Mayana operates subject to applicable laws and regulations of the Federal Republic of Nigeria, including the laws on co-operative societies, anti-money laundering, counter-terrorism financing, and data protection.
Nothing in these Terms shall be interpreted as a waiver of any regulatory requirement or obligation applicable under Nigerian law.
6. Data Privacy and Protection
Mayana is committed to protecting personal and business data in accordance with the Nigeria Data Protection Act 2023 (NDPA) and the General Application and Implementation Directive 2025 (GAID) issued by the Nigeria Data Protection Commission.
Information may be collected during use of our platform or services
Data is used for operational, compliance, risk assessment, and service improvement purposes
We do not sell personal data to third-party marketing entities
Users may exercise rights to access, correction, or deletion of personal data, subject to legal and regulatory obligations.
Our Privacy Notice sets out how we collect, use, share and protect personal data.
7. Confidentiality
All non-public information exchanged in connection with our services shall be treated as confidential, except where disclosure is required by law, regulation, court order, or regulatory authority.
8. Risk Acknowledgement
Financial Risk Warning
Every transaction carries some risk. We promise only what a product's written terms state.
You acknowledge and agree that:
Every transaction carries some risk
Nothing is guaranteed beyond what a product's written terms state
Mayana does not make representations or warranties beyond the written terms of each product or agreement.
9. Default, Acceleration, and Recovery
Enforcement Notice
Failure to meet your obligations may result in enforcement action, including requiring the whole outstanding balance to be repaid and legal proceedings, as set out below.
An Event of Default occurs if, in relation to any obligation, loan, or agreement with Mayana, a member:
Fails to make any payment when due
Breaches any material term, representation, warranty, or covenant
Provides false, misleading, or incomplete information
Becomes insolvent, unable to pay debts as they fall due, or enters liquidation, receivership, or similar proceedings
Ceases or threatens to cease business operations
Engages in any unlawful or fraudulent activity
10. Limitation of Liability
To the fullest extent permitted by Nigerian law, Mayana shall not be liable for:
Indirect, incidental, special, or consequential damages
Loss of profits, revenue, data, or business opportunities
Losses arising from reliance on platform information
Where liability cannot be excluded, it shall be limited to the extent provided under applicable law or relevant written agreements.
11. Future Products and Modifications
Mayana may introduce new products, services, or features from time to time. Unless expressly stated otherwise, such offerings are governed by these Terms.
We reserve the right to amend or update these Terms at any time. Continued use of the platform after changes take effect constitutes acceptance of the revised Terms.
12. Suspension and Termination
Mayana may suspend or terminate access to the platform or services, with or without notice, where permitted by law. Termination does not affect accrued rights or obligations.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.
The courts of Nigeria shall have exclusive jurisdiction over any dispute arising out of or in connection with these Terms, subject to any mandatory dispute resolution mechanisms agreed in writing.